Frequently Asked Questions
How long does shipping take?
Our products are shipped from Switzerland within 24 hours (working days). Delivery usually takes 1–3 business days.
Will I receive shipment tracking?
Yes, you will automatically receive an email with the tracking link after shipping. Please also check your spam folder.
Where are the products manufactured?
Our products are manufactured in close cooperation with experienced partners under high quality standards – dermatologically tested & approved.
What if I am sensitive to certain ingredients?
All ingredients are fully declared. If you have any concerns or known allergies, we recommend consulting your doctor or pharmacist before use.
How can I reach you?
You can reach us by email at info@oriherb.ch . We usually respond within one business day.